# Jobber Receptionist: what's new, verdict & setup

Canonical: https://theagenticweekly.com/tools/jobber · First covered by us (no vendor release date published): 2026-10-25 · Last verified: 2026-10-25 · Evidence: Reported (not run by us) · Vendor: Jobber · Official site: https://www.getjobber.com/features/ai-receptionist/

> AI receptionist inside Jobber's home-service business software: answers calls and texts 24/7, books visits and escalates.

## Verdict

**Best if you already use or plan to use Jobber for scheduling and invoicing; the receptionist works with your Jobber data.**

Good for:
- Home service businesses (plumbing, HVAC, landscaping and similar) on Jobber
- Owners who want calls turned into work requests and booked visits
- Businesses that want escalation rules for urgent calls

Skip if:
- You do not use Jobber and want a standalone receptionist
- You expect Receptionist to be free; it is a $29/month add-on on select plans (included on Plus)

Status: Reported. Written from official release notes and docs; we have not run this release ourselves.

Pricing: Official page, dated. The $29/month add-on figure is from Jobber's own help article (updated 2026-07-09); which plans can add it was not verified. (checked 2026-10-25)

## Best for

- [Best AI tool for small business](https://theagenticweekly.com/best/small-business) (#2): AI call and text answering tied into scheduling and quoting for home service businesses.

## What's new

Jobber's Receptionist answers calls and texts, books visits, takes work requests and escalates urgent calls; a 'Receptionist Companion' that drafts quotes while you take a call is marked coming soon. This is a snapshot as of Oct 25, 2026.

- Snapshot (no dated release notes found): Receptionist answers calls and texts 24/7, books visits using your existing online booking settings and creates work requests with details to quote.
- Call escalation: you choose urgent keywords such as burst pipe or no heat and it puts the caller through or texts you an alert.
- Conversation log with summary, transcript and recording; you can watch text conversations live and take over.
- Coming soon: Receptionist Companion listens alongside you and drafts the quote or schedules the visit you just discussed.
- Pricing: Jobber's help article says Receptionist is a $29/month add-on on select plans that includes 30 conversations per billing cycle; extra conversations cost $0.79 each, or you can pause at the limit. It is included with unlimited usage on the Plus plan (article updated July 9, 2026).

## How to set it up: Try Jobber Receptionist

Steps come from the vendor's own pages or docs. We have not run them ourselves.

1. **Hear it first.** Jobber lists demo phone numbers (US and Canada) on the Receptionist page so you can call and test it.

```
https://getjobber.com/
```
2. **Start a free trial.** The page offers a free trial of Jobber. Confirm whether Receptionist is included in your plan.
3. **Set your urgent keywords.** Choose keywords that mean urgent for your business so those callers are transferred or alerted by text.

## Pros and cons

Pros:
- Tied to booking, requests and quotes in Jobber
- Escalation keywords and live text takeover
- Full conversation log

Cons:
- Receptionist is a $29/month add-on with 30 conversations; extra conversations cost $0.79 each
- Companion feature is not released
- Date shown is when we reviewed the page

## Alternatives

- [Goodcall](https://theagenticweekly.com/tools/goodcall): AI phone answering service that builds a voice agent for your business and bills per unique customer.
- [Lovable](https://theagenticweekly.com/tools/lovable): Describe an app in plain English, preview it, and publish it to a lovable.app address.
- [n8n](https://theagenticweekly.com/tools/n8n): Fair-code workflow automation with 400+ integrations and native AI agent features; self-host or cloud.
- [Replit](https://theagenticweekly.com/tools/replit): Browser-based workspace where an Agent builds, runs and publishes apps from chat.
- [ChatGPT](https://theagenticweekly.com/tools/chatgpt): OpenAI's assistant for chat, writing, images, voice and agent-style work.

## FAQ

### What does Jobber Receptionist do?

It answers calls and texts 24/7, books visits, takes work requests and messages, and escalates urgent calls, according to Jobber.

### How much does it cost?

Jobber's help article says $29 a month as an add-on on select plans, with 30 conversations per billing cycle and $0.79 for each extra conversation. It is included with unlimited usage on the Plus plan.

### What is Receptionist Companion?

A coming-soon feature that listens while you take a call and drafts the quote or schedules the visit.

## What we have not verified

- Exactly which plans can add Receptionist (the help article says select plans)
- Call accuracy (not tested)
- Release date (none published on the page)

## Sources

- [Jobber Receptionist page](https://www.getjobber.com/features/ai-receptionist/) (fetched 2026-10-25)
- [Jobber pricing](https://www.getjobber.com/pricing/) (fetched 2026-10-25)
- [Jobber help center: Receptionist powered by Jobber AI](https://help.getjobber.com/hc/en-us/articles/25315927533847-Receptionist-powered-by-Jobber-AI) (fetched 2026-10-25)

## How to cite

Agentic Weekly, "Jobber Receptionist: what's new, verdict & setup", last updated 2026-10-25, https://theagenticweekly.com/tools/jobber

Keep the Reported or Tested label when you quote the verdict.
