# Retell AI: what's new, verdict & setup Canonical: https://theagenticweekly.com/tools/retell · First covered by us (no vendor release date published): 2026-10-25 · Last verified: 2026-10-25 · Evidence: Reported (not run by us) · Vendor: Retell AI · Official site: https://www.retellai.com/ > Voice AI agents for phone calls with pay-per-minute pricing and 20 free concurrent calls. ## Verdict **Voice AI agents for phone calls with pay-per-minute pricing and 20 free concurrent calls.** Good for: - Teams automating inbound and outbound phone calls Skip if: - You need text chat only Status: Reported. Written from official release notes and docs; we have not run this release ourselves. Pricing: Official page, dated. Read from retellai.com/pricing on 2026-10-25. (checked 2026-10-25) ## Best for - [Best AI tool for AI voice and speech](https://theagenticweekly.com/best/voice-ai) (#-): Voice agents that answer and place phone calls. ## Key facts Retell's pricing lists $0.07 to $0.31 per minute depending on configuration, 20 free concurrent calls and an Enterprise plan; its site lists HIPAA and SOC 2. - License: Proprietary - Platforms: API and dashboard - Pricing model: Pay as you go - Free tier: 20 free concurrent calls; sign up free - Paid plans: $0.07 to $0.31 per minute depending on models and voice; Enterprise custom - How to start: Sign up free and build a phone agent in the dashboard. - Catalog entry: facts read from the vendor's pages on 2026-10-25. We do not track release notes for this entry. ## How to set it up: Get started with Retell AI These steps come from the vendor's own pages as read on 2026-10-25. We have not run Retell AI. 1. **Get access.** Sign up free and build a phone agent in the dashboard. 2. **Check the limits and costs first.** 20 free concurrent calls; sign up free. Paid: $0.07 to $0.31 per minute depending on models and voice; Enterprise custom. Read from retellai.com/pricing on 2026-10-25. ## Pros and cons Pros: - Per-minute pricing - HIPAA and SOC 2 claimed on site Cons: - Range of rates is wide ## Alternatives - [Vapi](https://theagenticweekly.com/tools/vapi): Developer platform for voice agents; $5 free credits, then pay for the minutes you run. - [Cartesia](https://theagenticweekly.com/tools/cartesia): Realtime voice AI: text-to-speech, speech-to-text in 44 languages and voice agents, with a free plan and credit tiers. - [AssemblyAI](https://theagenticweekly.com/tools/assemblyai): Speech AI APIs for transcription and understanding; start free, pay as you go. - [Deepgram](https://theagenticweekly.com/tools/deepgram): Voice AI APIs for speech-to-text, text-to-speech and agents with $200 in free credit. - [Murf AI](https://theagenticweekly.com/tools/murf-ai): Text-to-speech platform with a $10 free API trial, pay-as-you-go credits and per-character API pricing. - [Resemble AI](https://theagenticweekly.com/tools/resemble-ai): Resemble AI now leads with real-time deepfake detection and watermarking for audio, video and images; plans from free to $1,000 a month. - [Speechify](https://theagenticweekly.com/tools/speechify): Text-to-speech app that reads PDFs, books and web pages aloud, with a Free plan and a $29 monthly premium price. - [Piper](https://theagenticweekly.com/tools/piper): Fast local neural text-to-speech that runs on CPU. - [faster-whisper](https://theagenticweekly.com/tools/faster-whisper): Speech-to-text library that runs OpenAI Whisper models with CTranslate2. ## FAQ ### What is Retell AI? Retell's pricing lists $0.07 to $0.31 per minute depending on configuration, 20 free concurrent calls and an Enterprise plan; its site lists HIPAA and SOC 2. ### Is Retell AI free? 20 free concurrent calls; sign up free. Paid: $0.07 to $0.31 per minute depending on models and voice; Enterprise custom. Read from retellai.com/pricing on 2026-10-25. Checked 2026-10-25; prices change, so confirm on the vendor's page. ### What license is Retell AI under? Its license: Proprietary. Read from the project's own pages on 2026-10-25. ## What we have not verified - Release date (none published on the pages we read; the date shown is the day we first covered this entry) - Workflow accuracy claim (vendor) ## Sources - [Retell AI](https://www.retellai.com/) (fetched 2026-10-25) - [Retell pricing](https://www.retellai.com/pricing) (fetched 2026-10-25) ## How to cite Agentic Weekly, "Retell AI: what's new, verdict & setup", last updated 2026-10-25, https://theagenticweekly.com/tools/retell Keep the Reported or Tested label when you quote the verdict.