Retell AI: what’s new and our verdict
Voice AI agents for phone calls with pay-per-minute pricing and 20 free concurrent calls.
At a glance
- Evidence
- Reported
- First covered
- Oct 25, 2026
- Last verified
- Oct 25, 2026
- Pricing
- Official page, dated
- Best for
- AI voice and speech
Evidence and ranking
Evidence behind this verdict
- Sources read2 cited sources, latest fetched Oct 25, 2026. (done)
- Facts re-checkedLast verified Oct 25, 2026. (done)
- Not run by us yetWe have not run it, so this is labelled Reported. (not done)
Where we rank it (editorial)
Listed here but not yet ranked. Ranks are editorial picks, not benchmark scores.
Pricing: Read from retellai.com/pricing on 2026-10-25. (checked 2026-10-25)
Our verdict
Voice AI agents for phone calls with pay-per-minute pricing and 20 free concurrent calls.
Good for
- Teams automating inbound and outbound phone calls
Skip if
- You need text chat only
Status: Reported. This write-up is based on official release notes and docs; we have not run this release ourselves yet.
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Best for
- Best AI tool for AI voice and speech: Voice agents that answer and place phone calls.
Key facts
Retell's pricing lists $0.07 to $0.31 per minute depending on configuration, 20 free concurrent calls and an Enterprise plan; its site lists HIPAA and SOC 2.
- License: Proprietary
- Platforms: API and dashboard
- Pricing model: Pay as you go
- Free tier: 20 free concurrent calls; sign up free
- Paid plans: $0.07 to $0.31 per minute depending on models and voice; Enterprise custom
- How to start: Sign up free and build a phone agent in the dashboard.
- Catalog entry: facts read from the vendor's pages on 2026-10-25. We do not track release notes for this entry.
How to set it up: Get started with Retell AI
These steps come from the vendor's own pages as read on 2026-10-25. We have not run Retell AI.
Get access
Sign up free and build a phone agent in the dashboard.
Check the limits and costs first
20 free concurrent calls; sign up free. Paid: $0.07 to $0.31 per minute depending on models and voice; Enterprise custom. Read from retellai.com/pricing on 2026-10-25.
Pros and cons
Pros
- Per-minute pricing
- HIPAA and SOC 2 claimed on site
Cons
- Range of rates is wide
Alternatives and comparisons
- Vapi: Developer platform for voice agents; $5 free credits, then pay for the minutes you run.
- Cartesia: Realtime voice AI: text-to-speech, speech-to-text in 44 languages and voice agents, with a free plan and credit tiers.
- AssemblyAI: Speech AI APIs for transcription and understanding; start free, pay as you go.
- Deepgram: Voice AI APIs for speech-to-text, text-to-speech and agents with $200 in free credit.
FAQ
What is Retell AI?
Retell's pricing lists $0.07 to $0.31 per minute depending on configuration, 20 free concurrent calls and an Enterprise plan; its site lists HIPAA and SOC 2.
Is Retell AI free?
20 free concurrent calls; sign up free. Paid: $0.07 to $0.31 per minute depending on models and voice; Enterprise custom. Read from retellai.com/pricing on 2026-10-25. Checked 2026-10-25; prices change, so confirm on the vendor's page.
What license is Retell AI under?
Its license: Proprietary. Read from the project's own pages on 2026-10-25.
What we have not verified
- Release date (none published on the pages we read; the date shown is the day we first covered this entry)
- Workflow accuracy claim (vendor)
Sources
- Retell AI (fetched 2026-10-25)
- Retell pricing (fetched 2026-10-25)
Last verified · Agentic Weekly
Related tools
- AssemblyAI: Speech AI APIs for transcription and understanding; start free, pay as you go.
- Cartesia: Realtime voice AI: text-to-speech, speech-to-text in 44 languages and voice agents, with a free plan and credit tiers.
- Deepgram: Voice AI APIs for speech-to-text, text-to-speech and agents with $200 in free credit.
How to cite this page
Agentic Weekly, "Retell AI: what's new, verdict & setup", last updated 2026-10-25, https://theagenticweekly.com/tools/retell
Keep the Reported or Tested label when you quote a verdict. Plain-text version: https://theagenticweekly.com/tools/retell.md. More for AI assistants: /ai, /tools.json, /llms.txt.
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