Jobber Receptionist: what’s new and our verdict
AI receptionist inside Jobber's home-service business software: answers calls and texts 24/7, books visits and escalates.
At a glance
- Evidence
- Reported
- First covered
- Oct 25, 2026
- Last verified
- Oct 25, 2026
- Pricing
- Official page, dated
- Best for
- small business
Evidence and ranking
Evidence behind this verdict
- Sources read3 cited sources, latest fetched Oct 25, 2026. (done)
- Facts re-checkedLast verified Oct 25, 2026. (done)
- Not run by us yetWe have not run it, so this is labelled Reported. (not done)
Where we rank it (editorial)
- small business#2 of 6 tools
Editorial picks, not benchmark scores. How we rank.
Pricing: The $29/month add-on figure is from Jobber's own help article (updated 2026-07-09); which plans can add it was not verified. (checked 2026-10-25)
Our verdict
Best if you already use or plan to use Jobber for scheduling and invoicing; the receptionist works with your Jobber data.
Good for
- Home service businesses (plumbing, HVAC, landscaping and similar) on Jobber
- Owners who want calls turned into work requests and booked visits
- Businesses that want escalation rules for urgent calls
Skip if
- You do not use Jobber and want a standalone receptionist
- You expect Receptionist to be free; it is a $29/month add-on on select plans (included on Plus)
Status: Reported. This write-up is based on official release notes and docs; we have not run this release ourselves yet.
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Best for
- Best AI tool for small business: AI call and text answering tied into scheduling and quoting for home service businesses.
What’s new
Jobber's Receptionist answers calls and texts, books visits, takes work requests and escalates urgent calls; a 'Receptionist Companion' that drafts quotes while you take a call is marked coming soon. This is a snapshot as of Oct 25, 2026.
- Snapshot (no dated release notes found): Receptionist answers calls and texts 24/7, books visits using your existing online booking settings and creates work requests with details to quote.
- Call escalation: you choose urgent keywords such as burst pipe or no heat and it puts the caller through or texts you an alert.
- Conversation log with summary, transcript and recording; you can watch text conversations live and take over.
- Coming soon: Receptionist Companion listens alongside you and drafts the quote or schedules the visit you just discussed.
- Pricing: Jobber's help article says Receptionist is a $29/month add-on on select plans that includes 30 conversations per billing cycle; extra conversations cost $0.79 each, or you can pause at the limit. It is included with unlimited usage on the Plus plan (article updated July 9, 2026).
How to set it up: Try Jobber Receptionist
Steps come from the vendor's own pages or docs. We have not run them ourselves.
Hear it first
Jobber lists demo phone numbers (US and Canada) on the Receptionist page so you can call and test it.
https://getjobber.com/Start a free trial
The page offers a free trial of Jobber. Confirm whether Receptionist is included in your plan.
Set your urgent keywords
Choose keywords that mean urgent for your business so those callers are transferred or alerted by text.
Pros and cons
Pros
- Tied to booking, requests and quotes in Jobber
- Escalation keywords and live text takeover
- Full conversation log
Cons
- Receptionist is a $29/month add-on with 30 conversations; extra conversations cost $0.79 each
- Companion feature is not released
- Date shown is when we reviewed the page
Alternatives and comparisons
- Goodcall: AI phone answering service that builds a voice agent for your business and bills per unique customer.
- Lovable: Describe an app in plain English, preview it, and publish it to a lovable.app address.
- n8n: Fair-code workflow automation with 400+ integrations and native AI agent features; self-host or cloud.
- Replit: Browser-based workspace where an Agent builds, runs and publishes apps from chat.
FAQ
What does Jobber Receptionist do?
It answers calls and texts 24/7, books visits, takes work requests and messages, and escalates urgent calls, according to Jobber.
How much does it cost?
Jobber's help article says $29 a month as an add-on on select plans, with 30 conversations per billing cycle and $0.79 for each extra conversation. It is included with unlimited usage on the Plus plan.
What is Receptionist Companion?
A coming-soon feature that listens while you take a call and drafts the quote or schedules the visit.
What we have not verified
- Exactly which plans can add Receptionist (the help article says select plans)
- Call accuracy (not tested)
- Release date (none published on the page)
Sources
- Jobber Receptionist page (fetched 2026-10-25)
- Jobber pricing (fetched 2026-10-25)
- Jobber help center: Receptionist powered by Jobber AI (fetched 2026-10-25)
Last verified · Agentic Weekly
Part of the week of Oct 19, 2026 archive.
Related tools
- Goodcall: A sensible first AI receptionist for a one-person shop; the per-customer pricing is simple, but test call quality yourself.
- Replit: Strong pick if you want build, hosting and monitoring in one place; read the credit and overage rules first.
- ChatGPT: Still the broadest all-round assistant; the October updates matter most if you write documents, decks or work with audio.
How to cite this page
Agentic Weekly, "Jobber Receptionist: what's new, verdict & setup", last updated 2026-10-25, https://theagenticweekly.com/tools/jobber
Keep the Reported or Tested label when you quote a verdict. Plain-text version: https://theagenticweekly.com/tools/jobber.md. More for AI assistants: /ai, /tools.json, /llms.txt.
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